A friend of mine has had a new job for the past four months. Changing industries wasn’t easy for him, and he has been working hard to learn about and explore the new company. In addition, he wanted to discover and exceed his new bosses’ expectations of him.
During a recent phone call, my friend told me that both of his supervisors have let him know that they are pleased with his efforts and have expanded his responsibilities. As we conversed, I heard a noticeable lift in his voice and enthusiasm about what he was doing at work.
The noted American author Mark Twain recognized the power of praise. He once said, “I can live for two months on a good compliment.” In fact, research has provided incontrovertible evidence that leaders who praise successful employees encourage more successes. An immediate, specific, positive expression of appreciative feedback on good performance goes a long way toward improving both an employee’s morale and work. While it takes a little time and effort to praise good efforts, the dividends of the positive reinforcement continue far longer than the moments invested.
“CHAMPS celebrate your successes publicly.” (Champs and Chumps: Antiphonal Proverbs for Leaders)
